1. Service provider
teasteptam.ro is operated by Cîra Patrisia-Ruth Persoană Fizică Autorizată, tax ID (CUI) 49828791, Trade Register no. F40/2429/2024, registered office at B-dul Bucureștii Noi, 136, et. Parter, ap. 5, Sector 1, București, Romania. Email: contact@teasteptam.ro.
2. Acceptance of terms
By accessing and using the Ephera platform (teasteptam.ro), you agree to comply with these Terms and Conditions. If you do not agree with any of these provisions, please do not use the platform.
3. Description of the service
Ephera is a SaaS platform for creating, personalising and distributing digital invitations for events (weddings, christenings, birthdays, corporate events, etc.), together with RSVP, seating plan and complementary printed-product ordering features.
4. Accounts and access
To use the services, you need to create an account with a valid email address. You are responsible for the security of your account and for all activity carried out under it. Do not share your login details with third parties.
We reserve the right to suspend or delete your account if we detect fraudulent activity, spam or breaches of these terms.
5. Payments and refunds
The price for publishing a digital invitation on the standard plan is 70 EUR (one-time payment), which includes full access to the platform's features. The invitation stays online and can be updated until 48 hours after the event date, but no longer than 12 months from the date of purchase; after that it becomes inactive. The invitation's details (including the event date) can be adjusted within the limits set by the platform, for the event it was purchased for.
Payments are processed securely by Stripe. Once the invitation has been published and access to the platform granted, the payment is non-refundable, except where the service does not work as specified.
Printed products are subject to separate refund terms, depending on the production stage.
6. Intellectual property
All templates, designs and platform code are the property of Ephera and are protected by copyright law. Users own the rights to their own content (texts, photos, guest data) that they upload.
Reproducing, distributing or creating derivative works from our designs without prior written consent is not permitted.
7. Limitation of liability
Ephera is not responsible for: errors caused by incorrect information entered by the user, guests' internet connectivity issues, or data loss caused by force majeure. We make every effort to keep the service available 24/7, but we do not guarantee 100% availability.
8. Changes to the terms
We reserve the right to modify these terms. You will be notified by email at least 14 days before significant changes take effect. Continuing to use the platform after notification constitutes acceptance of the new terms.
9. Governing law
These terms are governed by Romanian law. Any dispute will be settled amicably or, failing agreement, by the competent courts in Bucharest.
10. Contact
For any question about these terms, you can contact us at contact@teasteptam.ro.